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Troubleshooting Error Code 0x8024402c in Windows Server 2012 R2

To address the error code 0x8024402c on Windows Server 2012 R2, consider these practical steps:

  1. Verify your internet connection: Ensure that your server maintains a stable connection to the internet, and check for any network interruptions.
  2. Restart the Windows Update service: Navigate to the Services app, find the Windows Update service, right-click on it, and choose Restart.
  3. Clean the Windows Update cache: Launch the Command Prompt as an administrator and execute these commands:
  4.  net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
  5. Temporarily disable third-party antivirus software: Interference from antivirus software might affect Windows Update. Temporarily disable yours to check if the issue persists.
  6. Utilise the Windows Update troubleshooter: Access the Control Panel, go to Troubleshooting, and under System and Security, choose Fix problems with Windows Update.
  7. Manually search for updates: Open the Settings app, go to Update & Security, and click on Check for updates to discover any available updates.

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