How to resolve error code 0-1021: Office 2019 installation blocked by antivirus software
If you're facing error code 0-1021 during your Office 2019 installation, it indicates that your antivirus software is hindering the process. Follow these steps to address the issue:
- Temporarily turn off your antivirus software: Most antivirus programs offer a feature to disable them temporarily. Try this and then retry the Office 2019 installation.
- Add Office 2019 to your antivirus exclusion list: If deactivating the antivirus doesn’t help, add Office 2019 to the exclusion list of your antivirus software. This allows the installation to proceed without interference.
- Reinstall your antivirus software: If the previous steps fail, you might need to uninstall your antivirus program and reinstall it after completing the Office 2019 installation.
- Seek help from your antivirus provider: If the issue persists, contact your antivirus provider for further support. They may offer a solution to resolve the problem.
Be aware that temporarily disabling or excluding Office 2019 from your antivirus may expose your computer to malware and other risks. It's advisable to only do this briefly and re-enable or remove the exclusion after the installation is finished.