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Resolving Office Installation Error 30015-6(-1)

Follow these steps to resolve error code 30015-6(-1) when installing Office:

  1. Verify your internet connection: Ensure you have a stable internet connection and that your network is functioning properly.
  2. Temporarily disable antivirus software: Antivirus programs can sometimes disrupt the installation process. Disable your antivirus temporarily and try installing Office again.
  3. Clear the Office installation cache: This can help fix installation issues. To clear the cache, follow these steps:
    • Press Windows key + R to open the Run dialog box.
    • Enter %ProgramData%\Microsoft\Office\ and press Enter.
    • Delete all files and folders within the Office directory.
    • Restart your computer and attempt to install Office again.
  4. Use the Office removal tool: If Office was previously installed, use the removal tool to eliminate any residual files or settings. Download the tool from the Microsoft website.
  5. Install Office in safe mode: Third-party applications can sometimes interfere with the installation. Install Office in safe mode by following these steps:
    • Press Windows key + R to open the Run dialog box.
    • Enter msconfig and press Enter.
    • In the System Configuration window, click the Boot tab.
    • Check Safe boot and select Minimal.
    • Click Apply and then OK.
    • Restart your computer and attempt to install Office again.

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